Terms And Conditions


Terms And Conditions

Terms & Conditions of Service
You may order prints from CustomFramingOnline.com.au  by uploading digital images to us for either printing on photographic paper, or canvas. You also have the choice to order mounts, frames, art prints, and also choose to have your photos/art prints professionally framed if you so wish.

These Terms and Conditions of Service (“Terms”) govern CustomFramingOnline.com.au online service (“Service”). Your use of the Service constitutes your agreement to be bound by these Terms.

The Service is available to Australian residents only. The Service allows customers to manipulate and upload digital images for printing, mounting and framing.

Order Confirmation
All orders placed on this site will be confirmed by email. These Terms will not form a binding contract between you and CustomFramingOnline.com.au for the purchase and supply of prints, mounts and frames until CustomFramingOnline.com.au confirms your order by email.

Every attempt has been made to ensure the information given and colour representation of frames and mounts on our website is as accurate as possible. However, colour monitors do vary  from screen to screen therefore we cannot be held responsible if the colour of your frames or mounts are not an exact match to your requirements. If exact colour matches are required, please contact our studio for help.

Order details.
All orders placed on this website are made to your specifications. It is your responsibility to ensure the sizes you enter on our website are correct before placing your order. Once the order has been made and received in good condition we cannot offer a refund or exchange for correctly supplied goods.

All prices shown on this website are in Australian dollars and are exclusive of GST and delivery.

Delivery charges.
Delivery charges will be added at the final checkout process.

You agree to pay for your online order when you confirm your order. We accept payment by Visa, Mastercard securely through PayPal payments.

Every frame/mount/canvas print etc. we make is made to your specification therefore we cannot offer a refund on any correctly supplied items.

In the unlikely event your item arrives damaged you need to inform us within 48 hours making sure you retain all packaging. Please call us on (03) 9534 5091 so we can discuss the problem with you. It would help us if you could provide photographic evidence via email of the damage so we can make a claim with our courier. You will need to return the damaged goods to us and we will then replace them for you to the exact specifications as your original order.

Your Responsibility.
You must have the legal right to use each image that you order. Photographs obtained from websites or print publications may be protected by copyright and should not be sent to CustomFramingOnline.com.au. You agree not to use the Service: for any illegal or improper purpose to upload any material that is obscene, indecent, offensive, blasphemous, pornographic, illegal, threatening, menacing, abusive, harmful, an invasion of privacy or publicity rights, defamatory, libellous, vulgar, or otherwise objectionable; to upload any material that you do not have a right to transmit under any contractual or fiduciary relationship or which infringes any copyright, trade mark, patent or other intellectual property right or any moral right of any party including but not limited to CustomFramingOnline.com.au; to harm minors in any way, including, but not limited to, content that is indecent, violates child pornography laws, child sexual exploitation laws and laws prohibiting the depiction of minors engaged in sexual conduct; to upload any material which is likely to cause harm to The Picture Framing Creator's or anyone else’s computer system, including but not limited to that which contains any virus, code, worm, data or other files or programs designed to damage or allow unauthorised access to the Service which may cause any defect, error, malfunction or corruption to the Service; to interfere with or disrupt this Service or servers or networks connected to this Service, or to disobey any requirements, procedures, policies or regulations of networks connected to this Service; or to provide any information to CustomFramingOnline.com.au that is false or misleading, that attempts to hide your identity or that you do not have the right to disclose.

Refusal to Provide Service; Deletion.
CustomFramingOnline.com.au may at any time without notice: change or suspend any part of the Service; and/or refuse to fulfil any order and delete any images you have sent to the Service if, in CustomFramingOnline.com.au, you fail to comply with any of these Terms or if a competent regulatory authority requires CustomFramingOnline.com.au to do so; and/or delete your digital images following printing. CustomFramingOnline.com.au is not obligated to store your digital images for you.

CustomFramingOnline.com.au Liability.
CustomFramingOnline.com.au will conduct the Service with reasonable skill and care, and will use its reasonable endeavours to ensure that the Service is available at all times and to ensure that the files available for you to download from the CustomFramingOnline.com.au website are virus free, but does not guarantee this. The service is provided by customframingonline.com.au on an “as is” and “as available” basis, and CustomFramingOnline.com.au makes no representation or warranty that the service will be accessible, usable or error free. You are advised to keep backup copies of all material downloaded or uploaded through the Service or emailed to CustomFramingOnline.com.au. Customframingonline.com.au will not be responsible for keeping backups or for the loss of, deletion or corruption of, or damage to any content, images or any other material. You agree that the customframingonline.com.au shall not be liable to you in contract, tort, negligence or otherwise for any loss of revenue, business, contracts, profit, data, goodwill or reputation or for any indirect, consequential or special loss or damage resulting from the use of the service, even if customframingonline.com.au has been advised of the possibility of such loss or damage. Nothing in these terms shall apply to limit or restrict customframingonline.com.au liability in respect of fraud or for death or personal injury arising from customframingonline.com.au negligence. Nothing in these terms applies to customframingonline.com.au liability in respect of any prints supplied to you by the customframingonline.com.au.